Your device is broken.
We make it whole again.
From shattered screens to dead batteries, water damage to corrupted systems — NexaTech’s certified technicians fix all makes and models of phones, laptops, tablets, and accessories. Fast turnaround. Honest pricing. Guaranteed work.
Every device. Every brand.
Whether it’s your daily driver smartphone or the laptop you depend on for work, we have the tools, parts, and expertise to get it running like new. We service all major brands and most device types sold in Kenya.
Smartphones
We repair all Android and iOS smartphones — from budget Tecno and Itel handsets to flagship Samsung Galaxy, iPhone Pro, and Google Pixel devices. No phone is too common or too premium for our bench.
Laptops & computers
From the student’s Lenovo IdeaPad to a creative’s MacBook Pro to a business HP EliteBook — we diagnose and fix hardware faults, software issues, and everything in between. We also service desktop PCs and all-in-ones.
Tablets & iPads
Cracked tablet screen? Charging issues? Unresponsive display? We restore tablets and iPads to full working order using quality replacement parts, with every repair covered under our service warranty.
Audio & wearables
We repair wireless earbuds, over-ear headphones, smartwatches, and fitness trackers. Whether it’s a broken hinge, dead battery, or connectivity issue, our team handles delicate accessories with precision.
Gaming devices
Gaming consoles, controllers, and handheld gaming devices all receive specialist repair treatment. Joystick drift, HDMI port issues, disc drive faults — we’ve seen and fixed them all.
Other electronics
Got something not listed? Bring it in. We assess a wide variety of consumer electronics including smart home devices, e-readers, portable power banks, dash cams, and more. Free diagnosis on every drop-off.
No damage is too complex.
Our technicians are trained to handle everything from the most common everyday faults to complex board-level repairs. Here’s a look at the full range of damage we address:
Cracked & shattered screens
Cracked glass, broken LCD, dead pixels, and touch-unresponsive displays — we replace screens with OEM-grade or original panels depending on your preference and budget.
Water & liquid damage
Dropped your phone in water? Spilled coffee on your laptop? We perform ultrasonic cleaning, corrosion removal, and component-level drying to rescue your device before permanent damage sets in.
Won’t charge or turn on
Dead batteries, faulty charging ports, blown fuses, and failed power management ICs are all within our scope. We diagnose the root cause — not just replace parts at random.
Software & firmware faults
Bootloop, stuck on logo, corrupted OS, forgotten PIN lock, virus infection, or sluggish performance — we fix software issues without compromising your data where possible.
Wi-Fi, Bluetooth & signal issues
Weak or no signal, Wi-Fi not connecting, Bluetooth pairing failures — often caused by damaged antenna flex cables or software conflicts that our diagnostics will quickly identify.
Overheating & slow performance
Clogged fans, dried thermal paste, and failing storage drives are the usual culprits. We deep-clean internals, retherm CPUs, and upgrade components to get your device running cool and fast again.
Camera & sensor faults
Blurry photos, black camera screen, autofocus failure, or broken front cameras — we replace camera modules across all phone and laptop brands using quality tested components.
Speaker, mic & earpiece faults
Muffled calls, no sound during playback, microphone not picking up voice — speaker and microphone repairs are among our most common and quickest fixes, often done same day.
Simple, transparent,
from start to finish.
We built our repair booking and tracking system specifically so you never have to wonder what’s happening with your device. Every step is visible in real time.
Book online in under 2 minutes
Visit our repair booking portal, select your device type, describe the fault, and choose between drop-off at our Nairobi service centre or collection from your location. You’ll immediately receive a booking confirmation with your unique repair tracking ID.
Free diagnostics on arrival
Every device receives a thorough free diagnostic assessment when it arrives. Our technician checks for all faults — including ones you may not have noticed — and prepares a clear, itemised quote before any repair work begins. No hidden charges.
Approve the quote
You’ll receive your repair quote via SMS and on the tracking portal. You decide whether to proceed, request a different repair scope, or collect your device unrepaired at no cost. No pressure, ever.
We repair — you track live
Once approved, our technicians get to work. You can follow every stage of your repair in real time through the NexaTech tracking portal using your booking ID — from parts sourcing and repair in progress, to quality check and ready for collection.
Collect or receive delivery
Pick up your device from our service centre, or have it delivered back to you anywhere within Nairobi. Every completed repair includes a 90-day service warranty — if the same fault recurs, we fix it free of charge.
Live repair tracker
Your device’s status, updated in real time — accessible anywhere, any time.
Booking confirmed
Ref #NXT-20847 · Today, 9:14 AM
Device received & logged
Samsung Galaxy S23 · Drop-off
Diagnostics complete
Screen + battery fault identified
Repair in progress
Screen replacement underway — est. 2hrs
Quality check
Pending
Ready for collection
Pending
Your repair ID
NXT-20847Brands we service
Repair service you can
actually trust.
There are plenty of repair shops in Nairobi. Here’s what makes NexaTech genuinely different — and why thousands of customers keep coming back.
Certified, experienced technicians
Our repair team has years of hands-on experience across a wide range of devices and faults. Every technician is trained in-house and assessed regularly to ensure repairs are done right the first time.
Genuine & quality-tested parts
We use OEM-grade or original manufacturer parts wherever possible. Every replacement component is tested before installation and again after — so you’re not just getting a fix, you’re getting a lasting one.
Real-time tracking, zero guesswork
Our proprietary repair tracking system gives you live visibility into your device’s progress — no need to call or follow up. You’ll know exactly where your device is and when it will be ready, at every moment.
Transparent pricing, no surprises
You receive a full itemised quote before any work begins. If the final cost changes for any reason, we contact you first. No repair is done without your explicit approval — ever.
Same-day turnaround on most repairs
Most common repairs — screen replacements, battery swaps, charging port fixes — are completed the same day, often within a few hours. We know your device is essential and we treat it that way.
90-day repair warranty
Every repair is backed by a 90-day service guarantee. If the same fault returns within that window, we fix it again at no cost to you. That’s how confident we are in the quality of our work.
Frequently asked
questions.
Can’t find what you’re looking for? Our support team is available on WhatsApp and email — we’re happy to help before, during, or after your repair.
Book a repair →Ready to get your device fixed?
Book your repair in under 2 minutes. Free diagnostics on every device. Certified technicians, genuine parts, real-time tracking — and a 90-day warranty on all repairs. Serving Nairobi and surrounding areas.